TELEKOM - VIRTUAL LEADERSHIP TRAINING

Have a look at our participants' feedback from Telekom regarding one of our recent global projects. 

 Please scroll down to see further examples of our client work.  

SECO TOOLS – LEADING CHANGE VIRTUALLY ACROSS EUROPE

When Seco Tools set out to restructure resources across their European markets, they knew the project would involve many difficult conversations, complicated by a short time frame. Despite being well-versed in virtual working, the company decided to get Black Gazelle on board to help streamline the process and support the aspects related to the human side of change. Seven of the managers involved shared their experiences with us.

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IFBC - A GLOBAL VIRTUAL LEARNING PROCESS

The International Federation of the Blue Cross (IFBC) is an independent, non-governmental health development organization dedicated to preventing and reducing the harmful use of alcohol and illicit drugs especially among children, youth and families. Furthermore, it advocates evidence-based alcohol policy formulation and implementation on national and international levels. Through the activities and projects of its Secretariat and 42 member organizations (MOs), IFBC aspires to ensure that all people have the opportunity to knowingly choose and live a life free of addiction to alcohol and drugs. In addition, IFBC activities seek to provide people harmed by alcohol and drugs with access to the benefits of high quality and holistic treatment. Internationally, the Blue Cross is organized as a federation of local and national organisations of differing sizes, strengths and capabilities.

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FDI - VIRTUAL PROJECT MANAGEMENT ACROSS FIFTEEN TIME ZONES

When the FDI World Dental Federation (FDI) set out to create a consensus statement on sustainability in dentistry with the support of five industry partners, the project seemed complex enough in itself – even before the pandemic forced the organisation to move everything online. With the help of Black Gazelle, the FDI managed to turn a challenge into an advantage and create a comprehensive document supported by a wide range of actors from across the sector – as well as sow the seeds of sustainable change in dentistry.

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ZF FRIEDRICHSHAFEN AG - VIRTUAL LEADERSHIP

ZF is a global leader in driveline and chassis technology with 121 production companies in 26 countries, in four continents. ZF is one of the ten largest automotive suppliers worldwide.

Over the last 10 years, ZF has grown from a predominantly German company, through being European, to the present day when it is truly Global. This change led to the recognition that new skills were needed to lead remote and global teams without the necessity to spend time traveling across the globe.

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LUDWIG BOLTZMANN GESELLSCHAFT - VILLAGE TEAMS PROJECT – SOLVING COMPLEX VIRTUAL DYNAMICS ACROSS TIME ZONES

Working on cross-disciplinary projects can be challenging at the best of times. But when those projects also span various continents and time zones, have no predefined structure, and involve almost exclusively virtual teamwork, things can really get complicated. This was also the experience for collaborators on the Village Teams Project, before they called in the assistance of Black Gazelle. Four of the eleven team members kindly shared their experiences with us.

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VIRTUAL LEADERSHIP AT HELABA

Helaba, a commercial bank and organization which operates across multiple and increasingly interlinked locations, recognized the fact that effective Virtual Leadership is a significant success factor. With this in mind the following two fundamental questions are particularly significant: With which specific methods and techniques do managers need to be equipped to work effectively in the virtual world? Which specific communication skills do they need in order to build trust-based relationships with employees?

Mindful of the objective to support the managers, not only on a technical but also on organizational and cultural level, Black Gazelle Consulting implemented the ‘Virtual Leadership’ training project at Helaba in 2015. Karsten Bich, Head of Human Resources, explains: “We would like to increase the managers’ awareness of what it means for employees when they feel isolated and to equip them with methods and techniques to foster successful virtual teamwork and collaboration.”

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DEUTSCHE TELEKOM - PIONEERS OF THE VIRTUAL FRONTIER

Like the brave pioneers who came before us, Virtual Leaders at Deutsche Telekom are forging a new frontier of 21st century communication. Employing a global workforce of nearly 230,000 professionals, virtual interfacing has become an essential tool of the German telecommunications conglomerate. With every remotely conducted encounter, leading edge practices and protocols are being redefined that impact the productivity and profit of the worldwide corporation.

Realizing early on the importance of cultivating an exceptional team of Virtual Leaders, Deutsche Telekom appointed Black Gazelle Consulting to educate and train a select group of top-level project managers to become more effective, high-performance innovators with the skills to galvanize their teams across the virtual landscape. After the three-day course was completed, participants gained practical experience based on direct feedback from their peers as well as from Ghislaine Caulat, the Virtual Leadership Program Facilitator and Founding Director of Black Gazelle Consulting.

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T-SYSTEMS - VIRTUAL LEADERSHIP

T-Systems, a subsidiary of Deutsche Telekom, ‘shapes the networked future of business and society and creates value for customers, employees and investors thanks to innovative ICT solutions’.

In 2012 and 2013 T-Systems commissioned Black Gazelle Consulting to design and run several Virtual Leadership Programs as one stand-alone module and as a modular part of a broader Leadership Program.

Participants described a culture, prior to the Virtual Leadership Program, where there was the clear need to demonstrate a strong task focus, where time spent on reflecting was difficult to find and where relationship building was incidental rather than intentional.

 

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DEUTSCHE TELEKOM - THE FUTURE OF VIRTUAL LEADERSHIP

Represented in almost 50 countries worldwide with nearly 143 million mobile customers and over half of its 60.1 billion Euro revenue generated outside of its home country, Deutsche Telekom is a global telecommunications powerhouse that is paving the way towards the future of Virtual Leadership.

Together with Virtual Leadership Expert Ghislaine Caulat and her vanguard team at Black Gazelle Consulting, Deutsche Telekom invited an exclusive brain trust of Vice Presidents, Department Heads, and Division Managers to participate in a three-day intensive Virtual Leadership Program conducted remotely across the European continent. The objective was to help these already established leaders to become more focused, effective and impactful influencers when working virtually amongst their teams and throughout their industry.

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UMICORE - HIGH PERFORMANCE IN THE VIRTUAL SPACE

Umicore is a global materials technology group offering materials and solutions that are at the cutting edge of new technological developments essential to everyday life.

One senior international team approached Black Gazelle Consulting with the aim of improving the effectiveness of their virtual team meetings. While the team concerned were somewhat unhappy with their current meetings, they were not convinced that training in working virtually was a good use of their valuable time. The senior level of the sponsorship and the very time efficient offering from Black Gazelle Consulting, convinced the client that it made sense to go ahead.

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